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OMS Privacy Policy

Privacy Policy

Orders Made Simple is committed to protecting your privacy. This policy outlines our practices regarding the collection, use, and protection of your personal data. Use of the Orders Made Simple App is possible without providing personal information, but specific services may have additional privacy considerations, which are detailed separately where applicable.

1. User and Data Subject Rights:
Users have several rights concerning their personal data, under GDPR and other applicable laws, including:

Access and Copies: Request confirmation and details about personal data processed, including copies of the data.
Rectification: Correct inaccurate or complete incomplete personal data.
Deletion or Restriction: Request deletion of personal data or restrict processing under certain conditions.
Portability: Obtain and transfer personal data to another controller.
Complaints: Lodge a complaint with a supervisory authority for suspected privacy law violations.
Notification of Recipients: If personal data is corrected, deleted, or its processing is restricted, we will inform all recipients of the data about such changes, unless this proves impossible or involves disproportionate effort.
Objection: Right to object to processing personal data, especially for direct marketing.

2. Cookies:
Our website uses cookies to enhance user experience, such as enabling language settings or shopping cart functionality. Cookies are processed based on contract initiation or fulfilment (Art. 6(1)(b) GDPR) or our legitimate interest in website functionality improvement (Art. 6(1)(f) GDPR). Session cookies are deleted upon closing the internet browser.

3. Server Data:
For technical reasons, we collect server log files (e.g., browser type/version, operating system, referrer URL, access date/time, and IP address). This data is anonymised and used for statistical purposes to enhance website stability and security, based on our legitimate interest (Art. 6(1)(f) GDPR).

4. Registration:
Registration on our platform requires certain personal data as shown on the registration form. This data is used solely for providing our services. The IP address and the time of registration are recorded to prevent misuse. This data is not shared with third parties.

5. Contact Inquiries:
When contacting us (e.g., via email), your information is processed to handle and respond to your inquiry based on Art. 6(1)(b) GDPR. This data will be deleted once your inquiry is conclusively answered and no legal retention requirements remain.

6. Rights to Information, Revocation, and Deletion:
You may inquire about your personal data, request its correction, deletion, or the revocation of consent, subject to legal retention periods. For any questions or requests regarding your data, please contact Orders Made Simple directly.

Terms of Service

Acceptance of Terms:
By creating an account with Orders Made Simple, you agree to these terms and conditions.

1. Introduction
1.1 Business Relationship:
These terms regulate the relationship between Orders Made Simple ("we", "us", the "operator") and the account creator ("you", the "user") of our mobile application ("Orders Made Simple").

1.2 Acceptance:
By registering, you acknowledge and agree to be bound by these terms.

1.3 Modifications:
We reserve the right to modify these terms at any time. Changes will be announced at least 30 days in advance. Your continued use after changes take effect signifies your agreement to the new terms.

2. Service Agreement
2.1 Service Description:
We provide business software services through our app, including software use and data hosting.

2.2 Account Security:
Upon registration, you'll receive account credentials, which must not be shared. You're responsible for their security. Registration with inaccurate information is prohibited and may result in account deletion.

2.3 User Responsibilities:
You agree not to misuse our services, introduce malicious software, or impair service availability. You're responsible for keeping your login information confidential and will indemnify us against any damages resulting from your terms violation.

2.4 Commercial Use:
Our platform is intended for commercial (B2B) use. By accepting these terms, you confirm using Orders Made Simple for business purposes.

2.5 Software Accessibility:
We provide the latest version of our software online, including updates and upgrades. We commit to promptly addressing software functionality issues.

3. Service Quality and Availability
3.1 Warranty:
We ensure the functional readiness of our services.

3.2 Availability:
Technical issues beyond our control may affect app availability. We commit to restoring service as quickly as possible.

4. Liability
4.1 Data Security:
We are not liable for damages from third-party access to your data (e.g., hacking). You are responsible for the information you share.

4.2 Content Responsibility:
You're solely responsible for the legality and licensing of stored content (e.g., images, fonts).

4.3 Indemnification:
You will indemnify us against third-party claims related to your data storage and cover any legal costs.

4.4 Account Suspension:
We may suspend your account if we suspect illegal content or rights violations. You will be notified of the suspension and the reasons. The suspension will be lifted once the issue is resolved.

5. Support
5.1 Support Channels:
You can reach our support team via email ( for assistance.

6. Communications
Notices must be sent in writing to the provided addresses. Email is considered a written form. You must promptly inform us of any address changes.

7. General Provisions
7.1 Severability:
If any term is found invalid, the remaining terms remain in effect. Invalid terms will be replaced with valid ones that achieve the intended economic outcome.

7.2 Governing Law:
These terms are governed by UK law.

7.3 Effective Date:
29th February 2024