Terms Of Service
1.1 Business partners
This letter regulates the relationship between Orders Made Simple (hereinafter referred to as operator) and the account creator (hereinafter referred to as user) of the mobile app (hereinafter also referred to as Orders Made Simple). Any natural or legal person who has registered for the above-mentioned offer is considered a user.
1.2 Acknowledgment of the terms and conditions
By registering on Orders Made Simple and the associated services, the user agrees to the terms and conditions.
The operators reserve the right to change these terms and conditions at any time and without giving reasons. Changes will be communicated 30 days before they come into effect. By continuing to use Orders Made Simple after the amended terms and conditions come into effect, the user agrees to them.
2. Conclusion of contract
The operator provides app services for its users via the Internet medium in the area of business software. The object of the contract is the provision of software by the operator for use over the Internet and the storage of user data (data hosting).
After registering on Orders Made Simple, the user receives a personal account. These access data may not be passed on. The user is responsible for their safe storage. Registration under the wrong name and first name, wrong address, wrong date of birth and fictitious email accounts is not permitted. In the case of obviously fictitious information, the operator reserves the right to delete the account.
2.3 Obligations of the customer
The user undertakes not to misuse Orders Made Simple, in particular not to introduce any data into the system that contain a computer virus (infected software), not to use it in a way that negatively affects the availability of the platforms for other users. The user undertakes to keep the operator free from any damage, including third-party claims and consequential costs of any kind, if he violates the general terms and conditions. This includes keeping “User ID” (email address) and password secret and not making them accessible to third parties.
2.4 Commercial use
The platform is intended for commercial customers (B2B). With the entry into force of the contract, the user confirms to use Orders Made Simple exclusively for commercial purposes.
2.5 Software transfer
2.5.1 The operator provides the current version of Orders Made Simple for use against the Internet. For this purpose, the operator stores the software on a server that is accessible to the customer via the Internet. Updates or upgrades are included in the service.
2.5.2 The operator continuously monitors the functionality of the software and, in accordance with the technical possibilities, immediately eliminates all software errors that restrict or make the use of the software impossible.
3. Warranty / availability
The operator guarantees the functional and operational readiness of the SaaS service.
The app may fail for technical reasons that cannot be influenced by the operator. In this case, the operator guarantees to do everything possible to restore availability as quickly as possible.
4.1. Unauthorised gaining knowledge
The operator declines any liability for damage resulting from the use of the platform. The operator is not liable for the unauthorised gaining of personal user data by third parties (e.g. due to unauthorised access by hackers to the database). The operator can also not be held responsible for the fact that information and information that the users themselves have made available to third parties are misused by them.
4.2. Saved content
The end user is solely responsible for stored content and files that require a license (e.g. fonts and images).
4.3. Third party claims
The user undertakes to release the operator from all third party claims based on the data stored by him and to reimburse the operator for the costs incurred due to possible legal violations.
4.4. Suspicion of illegality
The operator is entitled to immediately block the account if there is reasonable suspicion that the stored data is illegal and / or violates the rights of third parties. A justified suspicion of illegality and / or an infringement of the law exists in particular if courts, authorities and / or other third parties inform the operator. The operator must immediately inform the user of the distance and the reason for this. The block must be lifted as soon as the suspicion is invalidated.
5. Support and customer service
5.1. Via web support or email
The operator will answer inquiries (firstname.lastname@example.org) of the user about the use of the app as soon as possible after receipt.
All notices must be sent in writing to the addresses given. Sending by e-mail satisfies the written requirement. The contracting parties are obliged to immediately notify the other contracting party of changes of address, otherwise notifications at the last address given in writing are deemed to have been legally received.
7. Final provisions
7.1 Severability clause
If a competent authority should consider one or more provisions of these General Terms and Conditions to be void or ineffective, the liability of the remaining provisions remains unaffected. In this case, the void or ineffective provision will be replaced by a legally valid provision that is economically equivalent. The same applies to any gaps.
7.2 Place of jurisdiction
UK law applies exclusively.
These terms and conditions are valid from March 23rd, 2020.
Orders Made Simple
84 Commercial St
1. Rights of users and data subjects
With regard to the data processing described in more detail below, users and data subjects have the right
• on confirmation of whether data relating to them are processed, on information about the processed data, on further information on data processing and on copies of the data (see also Art. 15 GDPR);
• for correction or completion of incorrect or incomplete data (see also Art. 16 GDPR);
• to the immediate deletion of the data relating to them (cf. also Art. 17 GDPR) or, alternatively, if further processing in accordance with Art. 17 Para. 3 GDPR is required, to a restriction of processing in accordance with Art. 18 GDPR;
• on receipt of the data concerning them and provided by them and on the transmission of this data to other providers / responsible persons (cf. also Art. 20 GDPR);
• on complaint to the supervisory authority if they believe that the data concerning them will be processed by the provider in violation of data protection regulations (see also Art. 77 GDPR).
In addition, the provider is obliged to inform all recipients to whom data have been disclosed to the provider about any correction or deletion of data or the restriction of processing that takes place on the basis of Articles 16, 17 Paragraph 1, 18 GDPR teaching. However, this obligation does not exist if this communication is impossible or involves disproportionate effort. Notwithstanding this, the user has the right to information about these recipients.
According to Art. 21 GDPR, users and data subjects also have the right to object to the future processing of their data, provided that the data is provided by the provider in accordance with Art. 6 Para. 1 lit. f) GDPR are processed. In particular, an objection to data processing for the purpose of direct advertising is permitted.
This processing makes our website more user-friendly, effective and secure, since the processing enables, for example, the reproduction of our website in different languages or the offer of a shopping cart function.
The legal basis for this processing is Art. 6 Para. 1 lit b.) GDPR, provided that these cookies process data for contract initiation or contract processing.
If the processing does not serve to initiate or process the contract, our legitimate interest lies in improving the functionality of our website. The legal basis is then Art. 6 Para. 1 lit. f) GDPR.
These session cookies are deleted when you close your Internet browser.
3. Server data
For technical reasons, the following data, which the internet browser transmits to the Orders Made Simple web space operator, is recorded (so-called server log files): – browser type and version – operating system used – website from which the platform is visited (referrer URL) – Website that is visited – date and time of access – the Internet Protocol (IP) address.
This anonymous data is stored separately from any personal data that may be provided and therefore does not allow any conclusions to be drawn about a specific person. They are evaluated for statistical purposes only.
This storage takes place on the legal basis of Art. 6 Para. 1 lit. f) GDPR. Our legitimate interest lies in the improvement, stability, functionality and security of our website.
4. Registration function
Orders Made Simple offers the user the opportunity to register on the platform. The data entered in the course of this registration, which can be seen in the input mask of the registration form (name, email, position, department, date of birth, skills, interests, languages, nationalities, company) are collected and stored exclusively for the use of the offer. By registering on the platform, the IP address and the date and time of registration are also saved. This serves in the event that a third party misuses data and registers with this data without the knowledge of the user on the platform.
It will not be passed on to third parties. The data collected in this way is not compared with data that may be collected by other components of the platform.
5. Contact inquiries / contact options
If you contact us by email, the data you provide will be used to process your request. The specification of the data is necessary for processing and answering your request – without providing it, we cannot answer your request or at best only to a limited extent.
The legal basis for this processing is Art. 6 Para. 1 lit. b) GDPR.
Your data will be deleted, provided that your query has been answered in the end and there are no legal retention requirements to the deletion, such as in the event of a subsequent contract execution.
6. Information / revocation / deletion
On the basis of the Federal Data Protection Act, the user can contact Orders Made Simple free of charge with questions regarding the collection, processing or use of personal data and their correction, blocking, deletion or revocation of a given consent. The operator points out that the user has the right to correct incorrect data or delete personal data if there is no legal obligation to retain this right.